BTL Group Ltd, the leading UK based provider of e-Assessment solutions, is proud to announce that they have achieved ISO 9001:2008 accreditation. The accreditation confirms that BTL has put together a system to continuously monitor and improve quality – something which is essential when delivering services to the examinations industry.
The push for quality at BTL has come from the top down; the BTL Board of Directors is keen for quality initiatives for all aspects of the business. For customers, this measure will enhance their confidence in the high quality of BTL’s products and services and they will enjoy a more efficient and effective business operation. As quality is constantly measured, and procedures ensuring that corrective actions are taken whenever defects occur, BTL clients will be benefited by an increasingly excellent service.
Keith Myers, Managing Director at BTL, states: “Achieving ISO9001 accreditation means that our clients themselves can ensure a continuity of quality as well as being reassured that BTL are serious about delivering a higher standard and quality of service by approaching all of our tasks in a systematic and process-driven manner.”
Sonya Whitworth, Operation Director at BTL, adds: “Obtaining the ISO 9001 certification supports who BTL is and what we do as a company. I am thrilled that we have earned this certification, which showcases our absolute commitment to quality.”